For Businesses

If you use our products for professional purposes, you can place business orders with us. This offers the following benefits:

• Low prices with no minimum order quantities.
• Fast delivery times, as we dispatch from our own stock on the same working day if orders are placed before 16:00.
• Excellent customer service with in-depth product knowledge.

How can I place an order as a business customer?

As a business customer, you can place an order by sending an email to b2b@wbnet.eu. Please ensure you include the following details:

• VAT identification number
• Delivery and billing address
• Products and quantities you wish to order

We will then respond as soon as possible with a quotation.

How can I get in touch as a business customer?

As a business customer, you can contact us by email at b2b@wbnet.eu. We always reply within 24 hours, but usually sooner.

Is intra-community delivery possible?

Yes, it is. If you have a company with a valid VAT number in an EU country other than the Netherlands, we charge a VAT rate of 0%.

Can I return products as a business customer?

As a business customer, you can return products free of charge in the following cases:

• The product does not work.
• The product was purchased based on incorrect information.

In other cases, please contact us to discuss the options. It is often still possible for small quantities. However, you will be responsible for the shipping costs in such cases.

To which countries can business deliveries be made?

We ship to business customers in all EU countries.

What payment methods are available for business customers?

We prefer to receive payment in advance via SEPA Credit Transfer (bank transfer) to the account details below.

Beneficiary: WBNet
IBAN: NL65RBRB8835186536
BIC: RBRBNL21

Payment by credit card, PayPal, iDEAL or Bancontact is also possible on request. Additional charges may apply for payment by credit card or PayPal.

In some cases, we also offer payment on account with a 14-day payment term. Whether this is possible depends on our assessment.

Additional terms and conditions for business orders

The provisions below apply exclusively to agreements with business customers acting in the course of their trade or business.

1. For business orders where payment on account has been agreed, a payment term of 14 calendar days applies, calculated from the date the invoice is sent, unless otherwise agreed in writing. In the event of late payment, the business customer shall be liable for the applicable statutory commercial interest and extrajudicial collection costs, provided that the relevant statutory conditions are met.
2. All goods supplied by WBNet remain the property of WBNet until the business customer has fully discharged its payment obligations to WBNet in respect of the goods supplied or to be supplied and the associated work, as well as any claims arising from failure to fulfil such agreements, all to the extent permitted by law.
3. To the extent permitted by law, the risk of loss, theft and damage to the goods ordered during transport shall be borne by the business customer from the moment WBNet has handed over the goods to the carrier.
4. If, after handover to the carrier, the goods are lost in whole or in part, fail to arrive or are damaged during transport, the buyer remains obliged to pay the full agreed purchase price. In such cases, the buyer shall not be entitled to a refund of the purchase price, replacement of the goods free of charge or subsequent delivery free of charge, insofar as the loss or damage is at the buyer’s risk.